Mob Link – Institute for Urban Indigenous Health

Mob Link
Connecting Mob with Services & Care

Mob Link is an initiative of the Institute for Urban Indigenous Health to support Aboriginal and Torres Strait Islander people living in SEQ by linking them with health and social services.

By calling 1800 254 354 Aboriginal and Torres Strait Islander people across South East Queensland can access a variety of health and social support available through the IUIH Network and the broader health system.

Mob Link can connect you and your Mob to a wide range of services and support, including but not limited to:

IUIH Network clinics for GP Services, support for health checks and chronic disease care planning
Care coordination for Mob with chronic conditions and access to specialist services and supports to support self-management and quality of life
Access to Family Health and Wellbeing services, including antenatal and post-natal services, early childhood developmental programs
Referral to IUIH Home Support and other Aged Care community providers
including for Regional Assessment Service (RAS) registration
and assessment
Connection to Disability Assessment and Support Services
Allied Health Services i.e. Occupational Therapy
Hospital and home visits to develop connections, assess needs
and provide advocacy
Transport to and from medical appointments
Legal Aid services
Cultural support
End of life care support
Social support

Virtual Care

If you are unable to get an appointment with your regular GP, Mob Link can provide services and care online or over the phone. Through Mob Link, we can provide:

Prescriptions for regular medications you might take
Health Advice for all sorts of conditions like coughs, colds or COVID
Medical certificates
Early pregnancy support
Mental Health Support and Advice

Mainstream GP Services

The Improving Indigenous Access to Mainstream Primary Care (IIAMPC) Team work across the Brisbane North and South Regions to assist:

Aboriginal and/or Torres Strait Islander Community Members who utilise mainstream GP Services to access their healthcare
Mainstream GP Clinics and Allied Health Practices to provide culturally safe services to their Aboriginal and/or Torres Strait Islander Clients

The IIAMPC Team provides:

Information and support to connect to services available within the IUIH Network for Aboriginal and/or Torres Strait Islander people
Information on support on various Close the Gap initiatives such as CTG prescriptions and the Practice Incentives Programs’ Indigenous Health Incentive
Transport for Aboriginal and/or Torres Strait Islander Clients to access services
Delivery of our Turning Good Intentions in Culturally Safe Practice workshop for practice staff.

For more information about IIAMPC and how we can work with you, please contact The Institute for Urban Indigenous Health on 1800 254 354.

Operating Hours

Mob Link operates 365 days/year, from 7am – 7pm and is staffed by a deadly team of Intake Officers, Nurse, Doctors and Social Workers from across the region.

When you call, our Intake Officers will yarn with you to work out what you need. Whether you are discharging from hospital and need help with medication or transport, or you’ve got Mob in hospital and need advocacy support – our team are there for you.

Referral

Community Members can self-refer by calling 1800 254 354.

If you are a practitioner, please complete the referral form and fax to (07) 3205 8666.

Connection to Services and Care

Check out the other services and programs offered through IUIH and our Network to find how we can support you and your Mob.

Stay connected with the Mob Link app

The Mob Link app provides a wide range of information and resources designed to support Aboriginal and Torres Strait Islanders during times of hardship caused by the pandemic, including:

Information about where to get vaccinated
Details on how to book a community yarn about COVID
Information on who to contact if community have questions you have about COVID and the vaccine
Connections to services and support for those affected by COVID

Scan the below QR code to access the app: