Improving and Integrating Urban Indigenous Health Services

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Our History

2009 – 2024 Celebrating 15 years of service

IUIH is a regional Aboriginal and Torres Strait Islander Community Controlled Health Service (CCHS) based in South East Queensland. IUIH was established in 2009 by the four CCHSs in South East Queensland to provide regional leadership for the health needs of Australia’s largest Indigenous population. IUIH’s role includes regional advocacy and leadership, and support for service planning, clinical quality and innovation, and creating economies of scale for network-wide services.

This regional approach was a contemporary renewal of traditional ways of belonging, when for 1000’s of years, Aboriginal clans, tribes and communities across South East Queensland had come together to achieve shared and cross-territorial goals. 

Today, our network includes IUIH, three of our Member organisations and additional IUIH-run services: 

  • Aboriginal and Torres Strait Islander Community Health Service (ATSICHS) Brisbane Limited 
  • Kalwun Development Corporation Limited (Kalwun Health Service) 
  • Yulu-Burri-Ba Aboriginal Corporation for Community Health 
  • Moreton Aboriginal and Torres Strait Islander Community Health Service (MATSICHS) 
  • Goodna Clinic. 

IUIH’s journey since 2009 has focused on: 

  • reforming the way health services are governed 
  • streamlining service delivery across the region 
  • using data to drive accountability and decision making, and 
  • putting community back at the centre of the health service system. 

In 2024, IUIH celebrated 15 years of service to our communities and to our Members. During this time, IUIH’s regional network has expanded to include 17 multi-disciplinary primary healthcare clinics, with more services planned to manage the growing and dispersed Aboriginal and Torres Strait Islander population of South-East Queensland. Since 2009, the IUIH network has developed into an integrated regional ecosystem of services delivering health and social support services across South East Queensland. This ecosystem is known as the IUIH System of Care. 

The IUIH System of Care has delivered unprecedented growth in service provision across the region. Key achievements include: 

  • significant growth in clinics from 5 in 2009 to 17 in 2024 
  • growth in active South East Queensland Indigenous client numbers from 8,000 in 2009 to over 39,000 in 2024 
  • growth in completed annual Aboriginal and Torres Strait Islander comprehensive Health Checks from 550 in 2009 to 23,700 in 2024. 

The IUIH network works in partnership with health care providers, research bodies and academia, government departments and other community-based agencies to improve health and wellbeing outcomes of Aboriginal and Torres Strait Islander people across South East Queensland. 

In 2018, IUIH commissioned an independent review of its performance and operations over its first 10 years. The Nous report, finalised in early January 2019, concluded that IUIH has successfully struck a balance within its networked model of service delivery that emphasises both discipline in billing, revenue-raising and reinvestment, and the provision of quality care underpinned by robust Continuous Quality Improvement and Workforce Development.