IUIH has continued to improve services through a ‘no wrong door’ environment, integrating health and social support services centred on Aboriginal and Torres Strait Islander patients using the health system.
The Integrated Team Care program includes the Improving Indigenous Access to Mainstream Primary Care and Care Coordination and Supplementary Services programs.
The Improving Indigenous Access to Mainstream Primary Care program provides engagement and education support to mainstream practices within the region including delivering cultural awareness training to enhance the cultural safety of Aboriginal and Torres Strait Islander people attending mainstream primary healthcare services.
The Care Coordination and Supplementary Services program aims to provide better access to coordinated and multidisciplinary care for Aboriginal and Torres Strait Islander people who have chronic conditions including:
IUIH’s Pharmacy team focuses on monitoring and continually improving the quality and safety of medicine use across the region through providing extended support for community, working closely with other IUIH programs and externally with community pharmacies and hospital pharmacists.
The IUIH Pharmacy team also provides education and clinical support for IUIH member services and their patients including: