MOB LINK
Mob Link provides culturally safe services for Aboriginal and Torres Strait Islander people in South East Queensland.
Our team walks alongside you to access and navigate health and wellbeing services across the local community-controlled network of clinics and within the hospital system.
We’re available 7 days a week (including public holidays) from 7:00am – 8:00pm.
TelehealthTelehealth
Mob Link can offer health advice over the phone by telehealth.
If you’re unable to get an appointment with your regular GP, yarn with one of our deadly nurses or GPs.
We can provide:
- regular prescriptions*
- advice for managing coughs, colds, flu and COVID-19 and prescription of antiviral medications if required.
- early pregnancy support
- mental health support
- general health support
*Medications such as opioids or benzodiazepines cannot be prescribed.
Connection to servicesConnection to services
We can support connection to:
- Allied Health services (occupational therapy, physiotherapy, exercise physiology and more)
- Care coordination for Mob with chronic conditions.
- Child, youth + family support
- Connection to disability assessment and support services
- Cultural + social support
- End of life care support
- Family health and wellbeing services (antenatal, postnatal and early childhood programs)
- GP services, health checks and planning for ongoing health conditions
- Home Support and Aged Care referrals
- Hospital and home visits to develop connections, assess needs and provide advocacy
- Legal aid services
- Specialist services and supports to achieve the best health outcomes
- Transport to and from medical appointments
TransportTransport
Mob Link provides transport for Aboriginal and Torres Strait Islander people, their households (partners and children) and their carers to access medical and wellbeing services.
Transport is prioritised for Mob who don’t have access to transportation, and those who:
- are elderly, frail or very unwell
- have a disability
- are pregnant
- have children.
If you have a medical emergency, contact 000.
Our services
- Transport is provided to the nearest health facility or service provider.
- Regional transport services are also available for specialist and hospital appointments.
Operating hours
- Regular hours: Monday to Friday, 7:00am to 8:00pm
- After hours: Transport for hospital and specialist appointments may be available outside regular hours.
- Weekend + public holidays: Transport is limited during these times
Where to start
- To make a transport booking, contact Mob Link on 1800 254 354.
- Transport booking must be made 48 hours in advance.
- Late requests may be organised if there is space available but cannot be guaranteed.
- Mob Link will confirm your booking by 4:30pm the day before your appointment.
FAQs
Got additional questions?
Who is MOB LINK?
Mob Link is provided by the team at the Institute for Urban Indigenous Health. Our team includes GPs, nurses, intake officers and social workers from across South East Queensland who specialise in Indigenous Health.
Who can access MOB LINK?
Aboriginal and Torres Strait Islander people of all ages, including families and carers.
Where do I start?
Call Mob Link on 1800 254 354
We’re available 7 days a week (including public holidays) from 7:00am – 8:00pm.
When you call, our intake officer will yarn with you about what you need to connect you with the appropriate service.
What are MOB LINK’s operating hours?
How do I refer to MOB LINK?
Mob Link accepts IUIH Network, external and self referrals.
Download:
PH: 1800 254 354
Fax: 07 3205 8666
Email: [email protected]
General informationGeneral information
Mob Link connects Aboriginal and Torres Strait Islander people to health and social services across the IUIH network of clinics and within the wider health and socials services system.
Open 7am – 8pm, 7 days a week, clients can speak to our nurses or GPs if they are unable to secure an appointment with a GP, for services including:
- regular prescriptions
- coughs, colds, flu and COVID-19 and prescription of antiviral medications if indicated
- early pregnancy support
- mental health support
- health advice.
*Mob Link is unable to prescribe drugs of addiction including benzos and strong pain killers. These medications must be prescribed by the client’s GP in clinic.
Mob Link can also connect clients to:
- aged care referrals
- allied health services
- care coordination for chronic conditions
- cultural support
- disability assessment and support services
- end of life care support
- family health and wellbeing
- home support referrals
- hospital and home visits
- IUIH network services
- legal aid
- social support.
LocationsLocations
Mob Link services the South East Queensland region.
ReferralsReferrals
Who to refer
Aboriginal and Torres Strait Islander people living in South East Queensland.
How to refer
Mob Link accepts IUIH Network, external and self referrals.
PH: 1800 254 354
Fax: 07 3205 8666
Email: [email protected]
Information for clientsInformation for clients
