Improving and Integrating Urban Indigenous Health Services

Mob Link
Connecting Mob with Services & Care

Mob Link provides culturally safe services for Aboriginal and Torres Strait Islander people in South East Queensland. 

Our team walks alongside you to access and navigate health and wellbeing services across the local community-controlled network of clinics and within the hospital system.

We’re available 7 days a week (including public holidays) from 7:00am – 8:00pm.

Mob Link can offer health advice over the phone by telehealth.

If you’re unable to get an appointment with your regular GP, yarn with one of our deadly nurses or GPs.

We can provide:

  • regular prescriptions*
  • advice for managing coughs, colds, flu and COVID-19 and prescription of antiviral medications if required.
  • early pregnancy support
  • mental health support
  • general health support

*Medications such as opioids or benzodiazepines cannot be prescribed.

We can support connection to:

  • Allied Health services (occupational therapy, physiotherapy, exercise physiology and more)
  • Care coordination for Mob with chronic conditions.
  • Child, youth + family support
  • Connection to disability assessment and support services
  • Cultural + social support
  • End of life care support
  • Family health and wellbeing services (antenatal, postnatal and early childhood programs)
  • GP services, health checks and planning for ongoing health conditions
  • Home Support and Aged Care referrals
  • Hospital and home visits to develop connections, assess needs and provide advocacy
  • Legal aid services
  • Specialist services and supports to achieve the best health outcomes
  • Transport to and from medical appointments

Mob Link provides transport for Aboriginal and Torres Strait Islander people, their households (partners and children) and their carers to access medical and wellbeing services.  

Transport is prioritised for Mob who don’t have access to transportation, and those who:

  • are elderly, frail or very unwell
  • have a disability
  • are pregnant
  • have children.

If you have a medical emergency, contact 000.

Our services

  • Transport is provided to the nearest health facility or service provider.
  • Regional transport services are also available for specialist and hospital appointments.

Operating hours

  • Regular hours: Monday to Friday, 7:00am to 8:00pm
  • After hours: Transport for hospital and specialist appointments may be available outside regular hours.
  • Weekend + public holidays: Transport is limited during these times

Where to start

  • To make a transport booking, contact Mob Link on 1800 254 354.
  • Transport booking must be made 48 hours in advance.
  • Late requests may be organised if there is space available but cannot be guaranteed.
  • Mob Link will confirm your booking by 4:30pm the day before your appointment.

Mob Link is provided by the team at the Institute for Urban Indigenous Health.  Our team includes GPs, nurses, intake officers and social workers from across South East Queensland who specialise in Indigenous Health.

Mob Link is provided by the team at the Institute for Urban Indigenous Health.  Our team includes GPs, nurses, intake officers and social workers from across South East Queensland who specialise in Indigenous Health.

Call Mob Link on 1800 254 354

We’re available 7 days a week (including public holidays) from 7:00am – 8:00pm.

When you call, our intake officer will yarn with you about what you need to connect you with the appropriate service.  

Mob Link operates 365 days a year, from 7am – 8pm.

Mob Link accepts IUIH Network, external and self referrals.

Download:

PH: 1800 254 354
Fax: 07 3205 8666
Email: moblink@iuih.org.au

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Connection to Services and Care

Check out the other services and programs offered through IUIH and our Network to find how we can support you and your Mob.

Resources

Please click below for links to our client brochure and poster.

Mob Link brochure
Mob Link poster

Stay connected with the Mob Link app

The Mob Link app provides a wide range of information and resources designed to support Aboriginal and Torres Strait Islanders during times of hardship caused by the pandemic, including:

  • Information about where to get vaccinated
  • Details on how to book a community yarn about COVID
  • Information on who to contact if community have questions you have about COVID and the vaccine
  • Connections to services and support for those affected by COVID

Scan the below QR code to access the app:

Mob Link supporting resources

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