Improving and Integrating Urban Indigenous Health Services

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Yarnin’ Disability: July 2024 edition

We want to know if there is community interest in a potential new service specifically for Aboriginal and Torres Strait Islander children with a disability.

The new service would use the Early Childhood Education Intervention (ECEI) Key Worker model to ensure that we provide services aligned with Aboriginal and Torres Strait Islander ways, in a culturally safe environment and framework. Our team would work with families to identify the needs and priorities of their children and to connect them with the community and services.

We are seeking expressions of interest from carers of children under nine years old with a disability who would be interested in accessing this service, or finding out more about it.

We joined forces with HELP Enterprises and All Abilities to employ two Aboriginal and Torres Strait Islander graduate interns on three-month contracts as part of our focus to support Mob into employment.

Both interns will finish their contracts at the end of June with on-the-job experience and ready to secure employment either within the IUIH network or in the wider disability services sector.

This is what Jade had to say about the experience:

“My working experience in the disability team has been amazing. Especially since it’s an entirely new work environment for me. The girls were so lovely and helpful when needed. I’ve really enjoyed my placement and being able to go out and see/connect with Mob and see what other business units also do. Last week I was on placement in reception and had a ball! The girls were so nice and explained things very well. I wasn’t expecting to be taking phone calls the first day, but I just jumped in and had a go, which went really well. I think my favourite part of this internship is being able to work with the disability team and being able to help them with their tasks. I’ve learnt so much working besides Temika, she’s great at explaining things and very helpful with any questions I have. I’ve definitely learnt so much about IUIH and the NDIS and hope to continue to learn more.”

– Jade (pictured)

We’re excited to be part of some upcoming community events:

  • 5 July – Buranga Widjung Justice Group – Caboolture NAIDOC event
  • 17 July – NAIDOC for Jarjums
  • 13 September – Burpengary School and Community Expo
  • 25 September – Kyabra Family Fun Day – Kyabra Community Association.

Throughout July, we are coming to a clinic near you! The IUIH Disability Services team will visit each clinic across Moreton ATSICHS and Yulu-Burri-Ba to provide information about the NDIS and the services available. Ensure you have your questions ready to ask!

Check with your local MATSICHS or YBB clinic to find out when the disability team will next be there.

We are sure that you have noticed the chill in the air! Now is the time to get the flu shot.

Our public health physician, Dr Jacqui Murdoch, was recently on DC Radio, talking all things flu. Click the picture on the right to hear it!

Book in to your local clinic to get your flu shot today.

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Yarnin’ Disability: May 2024 edition

IUIH publishes the May edition of the Yarnin' Disability newsletter

May 2024

Our deadly Disability Services team was at the Brisbane Disability Connection Expo last Friday, 2 March and Saturday, 3 March, promoting all things disability. 

Over two days, we connected with many people keen to use our service. If you know anyone who could use our Disability Services for Mob, encourage them to contact us for a yarn.

A Support Coordinator and a Plan Manager are two different roles performed by two different people. In some cases, an organisation may deliver both support coordination and plan management services however, the two services are separate to ensure there is no bias in how the funds are managed and roles are performed.

Support coordination: Support coordination is funded within your NDIS plan and helps build your capacity to navigate services and pursue your goals. A Support Coordinator connects you with NDIS providers and other services, and helps build your confidence and skills to use and coordinate your services independently. The IUIH Disability Services team offers support coordination.

Plan management: Plan management is funded within your NDIS plan and helps manage your funding by ‘paying the bills.’

The Plan Manager is responsible for paying your providers for their NDIS-related support. They also provide you with a budget report so you have oversight of your remaining funds.

Support Coordination Advocacy

The IUIH Disability Services Team offers a unique service to Mob who have NDIS plans, but no support coordination funding allocated. Our team provides support to advocate for participants who identify the need for support coordination funding in the NDIS review process. There is a cost to you for this service, which you can claim from your Capacity Building budget.

For more information on this service, reach out to our deadly Support Coordination team.

IUIH now offers exercise physiology support to Mob with a NDIS plan. Services can be delivered in your home or community. It’s available weekly on Fridays (excluding public holidays). For more information on this service and how to access it, reach out to the Disability Service Allied Health team.

Now is the time to get your flu shot. The flu shot is safe and free for Mob and can prevent you from getting super crook. The flu shot helps stop the spread of flu in Community, especially to our Mob most likely to get crook, including our old people, jarjums under five, pregnant mums and anyone with a chronic condition.

Book in to get your flu shot today.

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Media Releases News

As flu cases rise, vaccination critical for Aboriginal and Torres Strait Islander people

As influenza cases rise ahead of winter and Australia’s traditional ‘flu season’, the Institute for Urban Indigenous Health (IUIH) is calling on Aboriginal and Torres Strait Islander people to get vaccinated as soon as possible. IUIH Public Health Physician, Dr Jacqueline Murdoch, said influenza is particularly serious for Indigenous people.

“The flu can make people really crook, and Aboriginal and Torres Strait Islander people are at a higher risk. It increases the risk of heart attack and stroke, as well as pneumonia and other serious illnesses. A lot of people end up in hospital because of the flu. Getting vaccinated is the best way to protect yourself, and your family and community from the flu.

“This year we want to make sure more of our community is protected, particularly groups at higher risk, including kids under five, older people, and anyone with a chronic health condition.

“Pregnant women also need to be vaccinated to reduce the risk of flu causing complications in their pregnancy, and to protect bub when they’re born before they can be vaccinated at six months old.

“We’ve seen a drop in the vaccination rate for kids, but the flu can make little kids really sick. It’s important for kids under five to be vaccinated,” Dr Murdoch said.

The influenza vaccine is safe and free for Aboriginal and Torres Strait Islander people. IUIH is encouraging community to get vaccinated now to ensure they are protected ahead of the peak ‘flu season’.

“We’ve seen the flu peak earlier than usual in the last couple of years. It also takes two weeks for the vaccine to take effect, so it’s important for people to get vaccinated as soon as possible so they are protected before we see the virus spread rapidly,” Dr Murdoch said.

IUIH Community Liaison Officer, Uncle Billy Gorham, regularly addresses misperceptions of influenza and the vaccine amongst community members.

“I hear all sorts of things about the flu. Some people think they’re young and healthy, or they take vitamin C, so they’ll be ok. That the flu isn’t bad. I always say they should yarn with their GP or someone at their local clinic, it’s important they know what’s true and how they can look after themselves and our Mob.

“I’ve already had my flu shot. I don’t want to get real crook, and I want to protect my family. We all live with people we care about, we don’t want to bring home the flu and make everyone sick. Even if you think you’re OK, think about those Mob you care about,” Uncle Billy said.

The influenza vaccine is available and free at clinics now. Contact your local clinic to book in.

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Yarnin’ Disability: A newsletter

IUIH launches monthly newsletter for our Disability Support Service

March 2024

Our deadly Disability Services team was at the Brisbane Disability Connection Expo last Friday, 2 March and Saturday, 3 March, promoting all things disability. 

Over two days, we connected with many people keen to use our service. If you know anyone who could use our Disability Services for Mob, encourage them to contact us for a yarn.

Support Coordination

A Support Coordinator supports you to understand your plan and connect you to services and programs to enhance your health and wellbeing. They will work with you and your family to identify what services you want and need. Your Support Coordinator will find you appropriate services, provide you with multiple options to choose from and then connect you with those services.

Allied Health

Do you have Capacity Building funding in your budget for Improved Daily Activities?

Our specialist disability allied health professionals can help you in a range of areas including: Occupational Therapy, Speech Therapy, Physiotherapy, Podiatry, Dietetics and Exercise Physiology.

Our allied health team are here to support you in your wellbeing and make sure you are able to live your life to the fullest.

Access

Do you have a disability and are unsure about how to access the NDIS?

Our specialised access department can help you to navigate the pathway to the NDIS. We can help you to assess your eligibility under the NDIS, to gather your supporting evidence, to submit your application to the NDIS and to walk alongside you and advocate with you in gaining access to the NDIS.

In home supports

Most NDIS plans include a Core Budget. Within this budget, you may be able to access supports to help you with your everyday life activities like meal preparation, cleaning, household chores or personal care such as showering and dressing.

Community Access can also be provided under a core budget; we can help you go shopping, use public transport, and attend appointments or social/community events.

This service is delivered in the Moreton Aboriginal and Torres Strait Islander Community Health Service (MATSICHS) area only.

Have you heard of PACE?

PACE is a new client management system that has been designed to make it easier for NDIA (National Disability Insurance Agency) staff, partners, and providers to deliver a quality experience to you.

The staggered rollout of PACE across Australia began in October 2023 and is expected to take 18 months. People new to the NDIS will start using PACE, while people already in the NDIS will migrate onto the system as your plan dates renew.

Registered providers will have access to your goals and nominee details. However, IUIH Support Coordination clients need to ‘endorse’ IUIH (provide consent) to view plan details. Without this consent, IUIH will be unable to provide effective support to you. To provide consent, you will need to open the ‘my NDIS provider portal’ and record IUIH as your Support Coordinator. If you are unable to do so via the app, you can contact the NDIA on 1800 800 110 and provide consent over the phone.

When you endorse a provider, NDIA will know that the provider can make claims against your NDIS plan when they deliver support. Endorsing a provider also means allowing them to see plan details, including personal information, budget, and goals.

Over the course of your plan, you may want to change providers for any of the services you are receiving. Below is some information you need to know to do this.

Just follow these steps to switch:

Check service agreements for notice periods.

You would have signed a document known as a ‘service agreement.’ Within the agreement, there is a heading that explains the process to cease your service with the provider. In most cases, this will be 14 days, however with some providers, they will only require seven days’ notice.

Be aware of funding that still needs to be paid in that change-over period.

When you contact the provider to stop services with them, any service provided within the cooling off period/changeover period, such as support coordination, therapies etc will still be invoiced by that provider. Any service delivered outside of those dates will be invoiced by your new provider.

Email to provide notice to the existing service provider.

To end their service, you will need to provide written notice to the provider. Outline that you wish to cease service effective from a specific date (provide the last date of support).

You can change your endorsed providers by calling the NDIA.

Download the template.

Things to note:

If you end your service with a provider and they continue to send invoices for services ‘completed’ after your last date of service, you will need to follow up with them directly. You can also seek assistance from IUIH as your new provider, support coordinator, or Local Area Coordinator to resolve this issue. 

Flu season is coming. In April, this season’s flu shot will be available at your local AMS. 

People with chronic conditions should get the flu shot, as you’re more at risk of getting seriously crook. 

It’s safe and it’s free.

It’s important to get the flu shot in April, well ahead of winter. It takes two weeks for the flu shot to work, so you want to make sure you’re well protected. 

Do you find loud noise and bright lights challenging?

Coles has expanded its dimmer lighting, low-noise shopping experience, Quiet Hour, to five days a week, at a time that better suits many customers and working parents, from 6.00pm to 7.00pm, Monday to Friday.

The changes customers will notice during these times include: the radio turned down to the lowest volume, reduced register and scanner volume and team members refraining from using the PA system, except in emergencies.

Some Aldi stores offer Quiet Hour on Tuesdays between 8.00am and 10.00am and Saturdays from 6.00pm to 8.00pm. Woolworths offers Quiet Hour on Tuesdays, between 10.30am and 11.30am.

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Media Media Releases News Research

Reduction in Indigenous newborn removals by child protection services

Australian research published this month shows women who received care through an innovative Indigenous-led model of maternity care were three times less likely to have their Indigenous newborn removed by child protection services than women who received standard maternity care.

The research lands at the same time as the Australian Government’s Closing the Gap 2023 Annual Report which shows the rate of over-representation of Indigenous children in out-of-home care in Australia continues to increase.

Kristie Watego, Birthing in Our Community (BiOC) Service Development Manager, Institute for Urban Indigenous Health (IUIH), said the results show it is possible to significantly reduce the number of Indigenous babies removed at birth through effective holistic codesigned services.

“Existing maternity care models, and child protection systems, lack preventative measures and fail to prioritise family preservation. IUIH’s Birthing in Our Community service is a holistic, Indigenous-led and governed, multi-agency partnership between Aboriginal community-controlled health services and hospitals in parts of Southeast Queensland.

“It has already proven effective in improving health outcomes for Indigenous babies, reducing pre-term births by 38%, and significantly reducing related costs on the health system. Research now shows BiOC is also effective in improving family outcomes and reducing child protection intervention,” Ms Watego said.

In 2021-22 in the Southeast Queensland jurisdiction where this research took place, Indigenous babies accounted for 43% of infants in out-of-home care while only representing 9.7% of all infants.

The research was conducted at IUIH’s Salisbury BiOC Community Hub and their partner, Brisbane’s Mater Mothers’ Hospital, from 2013 to 2019. During the study, 1988 women pregnant with Indigenous babies were offered either standard care or the BiOC service. In that time 944 women (960 babies) received BiOC care while 1044 women (1048) babies received standard care.

Thirty-one women who received standard care had their babies removed by child protection services at birth, while only nine of the women who received BiOC care had their babies removed. The BiOC model of care also showed a significantly lower removal rate (9.5 per 1000) than the 2021-22 national rate of 57.8 per 1000.

“The BiOC model of care offers a more holistic and culturally safe and supportive wrap-around service. We see women come earlier and more often during their pregnancy because we’ve built relationships and connection with them. They feel comfortable and trust our staff, and that means they disclose challenges and then engage to strengthen themselves and their families. That’s at odds with what you often see in standard services with women concerned about child protection services,” Ms Watego said.

Renee Blackman, CEO, Aboriginal and Torres Strait Islander Community Health Service Brisbane, which partners with IUIH to run BiOC Hubs in Brisbane, said the design of the integrated service was integral to the improved outcomes.

“Pregnancy and childbirth provide an opportune time to engage women and break cycles of trauma. Unfortunately, most strategies and funding are directed towards child removal at birth which is expensive and avoidable in many cases,” Ms Blackman said.

The BiOC model is an example of what the Closing the Gap reforms were intended to deliver, significant impact through a strong community-controlled sector, transforming government organisations, shared decision-making, and shared access to better data in collaboration with Aboriginal and Torres Strait Islander people and organisations.

Adrian Carson, CEO, IUIH, said the research is timely evidence of the success of community-controlled approaches after this month’s damning Productivity Commission review of progress on the National Agreement on Closing the Gap.

“The review highlighted the lack of meaningful change in many areas, particularly that governments had failed to enable self-determination through sharing of power, and need to recognise that the community-controlled sector can achieve better results.

“We’ve demonstrated improvements in health and community outcomes, that it is possible to close the gap, and we’re contributing long-term cost savings to governments in the process. As a community-controlled health service we’ve successfully led the design and delivery of this incredibly effective service in partnership with mainstream services. It’s time for action, and funding, to follow the evidence,” Mr Carson said.

Professor Yvette Roe, Director, Charles Darwin University’s Molly Wardaguga Research Centre, said that the implications are clear for policy and practice.

“Investment in Indigenous organisations across the country to provide these evidence-based services is urgent,” Professor Roe said.

The research was published in Child Abuse & Neglect, The International Journal by the International Society for Prevention of Child Abuse and Neglect. Link to full paper: https://www.sciencedirect.com/science/article/pii/S0145213424000395

The research was funded by the Australian National Health and Medical Research Council, and involved staff, data and researchers from the Institute for Urban Indigenous Health, Aboriginal and Torres Strait Islander Community Health Service Brisbane, Mater Mothers’ Hospital, Mater Research, and Charles Darwin University.

Additional BiOC research
  • The Lancet (2023): Birthing on country service compared to standard care for First Nations Australians: a cost-effectiveness analysis from a health system perspective Link to journal
  • The Lancet (2021): Effect of a Birthing on Country service redesign on maternal and neonatal health outcomes for First Nations Australians: a prospective, non-randomised, interventional trial Link to journal
  • The Lancet (2019): Reducing preterm birth amongst Aboriginal and Torres Strait Islander babies: A prospective cohort study, Brisbane, Australia Link to journal
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News

Our space. A BiOC short film series

Birthing in Our Community has developed a series of short films to celebrate more than a decade of intensive support to families across South East Queensland, Australia.

The third short film “Our space. BiOC staff talk about the Model of Care.” follows a yarn with our deadly staff Gwendolyn Blom, Helena Williams, Bec Watego and Kendi-Grant Freeman about how it’s been working with our mums and bubs over the last 10 years and what it means to create a safe birthing space for Mob.

Or to reach the friendly BiOC team call 07 3274 5700.

For all media enquiries, email comms@iuih.org.au

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Events

POWA Information Days

POWA has four information days coming up – two for those interested in a school-based traineeship and two for those who are interested in a traineeship and are 16 and older and not attending school. Details below!

School-based paid traineeships

Do you want to work with Mob in the community? Explore different roles in health and community?

Join our southeast Queensland Academy.

Earn while you learn on the job. Study the Nationally Accredited HLT33021 Certificate III Allied Health Assistance with DIVTEC Training College (RTO 32535) while you work towards achieving your QCE.

Come along & have a yarn to find out more information about this deadly traineeship opportunity.

To be eligible you need to:

  • Be attending high school in Years 10 or 11
  • Identify as Aboriginal and/or Torres Strait Islander.

Friday, 23 February
9.30am – 10.30am
Morayfield MATSICHS clinic
10 Walkers Road, Morayfield 4506

Friday, 23 February
1.00pm – 2.00pm
Margate MATSICHS clinic
322 Oxley Avenue, Margate 4019

POWA School flyer with all information on it.
Click the image above to download the flyer
Non-school based traineeships (16+)

Do you want to work with Mob and learn more about careers in health and community?

Get paid while studying the Nationally Accredited BSB10120 Certificate I in Workplace Skills with Axiom College (RTO40489). Study takes place in Brendale.

Come along & have a yarn to find out more information about this deadly traineeship opportunity.

To be eligible you need to:

  • Be 16+ and not attending school
  • Identify as Aboriginal and/or Torres Strait Islander

Friday, 23 February
11.00am – 12.00pm
Morayfield MATSICHS clinic
10 Walkers Road, Morayfield 4506

Monday, 26 February
9.15am-10.15am
Jellurgal Room at IUIH Head Office
22 Cox Road, Windsor 4030

POWA Information Flyer for non-school based trainees
Click the image above to download the flyer
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News

BiOC Strathpine moves to a new location

BiOC Strathpine has had a lovely start to the New Year. We are excited to announce that the BiOC Hub in Strathpine has relocated to: 

16 Mecklem Street, Strathpine, Qld 4500.
 
We were lucky to get a snap of some of the BiOC Strathpine staff inside the new reception area. Check out the deadly new BiOC signage outside the building!
 
The new BiOC building from the front with the new signage - BiOC Birthing in Our Community
A selected number of BiOC staff from Strathpine in the new office.
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News

IUIH’s aged care service celebrates 10 years

The Institute for Urban Indigenous Health (IUIH) recently celebrated 10 years of providing deadly aged care services to our Elders. IUIH started providing aged care services in 2013 to respond to the needs of Aboriginal and Torres Strait Islander Elders for culturally appropriate support. The service has helped Elders maintain their independence, improve their quality of life, and stay in their own homes for longer.

IUIH General Manager of Aged Care Matt Moore said, “When our service started, only 49 Aboriginal and Torres Strait Islander Elders on the northside of Brisbane were receiving  aged care services from mainstream providers, out of a population 32,000. Since IUIH started culturally appropriate aged care in 2013, we have served 4,056 people in the northside of Brisbane, Moreton Bay, Sunshine Coast and Fraser Coast areas.

“We currently serve 1,600 and we have 280 people who are on the waitlist.

“Importantly, we still have six Elders who were our original clients from our first ever intake back in 2013 who are still with our service today. I would like to recognise them, because they have helped other Elders access our services by word of mouth, which has been incredibly powerful.”

On 15 December, IUIH CEO Adrian Carson, Matt Moore with other members of IUIH’s executive leadership team and Ambassador Willie Tonga joined 380 current clients and 50 of our team for a luncheon to celebrate the milestone.

Thank you to all the Uncles and Aunties who attended; it was a deadly celebration. We are honoured to have been able to serve you for 10 years. Matt Moore was also recognised for his service and dedication to Aboriginal and Torres Strait Islander aged care.

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Events

BiOC Deadly Dads workshops

BiOC Deadly Dads workshops 

We are holding workshops for men who are becoming first time Dads!

Strathpine workshop:

Thursday, 14 September 2023 – 5.30pm-7.30pm
1/199 Gympie Road, Strathpine, Qld 4500

Salisbury workshop:

Thursday, 21 September 2023 – 5.30pm-7.30pm
96 Blomfield Street, Salisbury, Qld 4107

To secure a spot, call Dave on 0438 092 759 or email deadlydadsreferrals@iuih.org.au